Contact TC Game

Reach us

Have a question about your TC Game account, a transaction, or a game? Our support team is here to help. Get in touch through the channels below and we'll respond as quickly as possible.

Contact us

• Email: [email protected], ideal for account queries, withdrawal issues, or bonus disputes. Include your registered mobile number and a brief description of the issue to speed up resolution.
• In-app chat: Open the TC Game app and tap Help & Support to start a conversation instantly. Live agents can assist with deposit failures on PhonePe, GPay, or BHIM, and most queries are resolved in a single session.

Office hours

TC Game support operates on the following schedule (all times in IST):

• Automated in-app chat: Available 24 hours a day, 7 days a week, great for instant answers about game rules, wallet balances, and common account tasks.
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST

Emails received outside live-agent hours are queued and reviewed first thing the next morning. Typical email response time is within 24 hours. For urgent matters such as a failed PhonePe or GPay deposit, in-app chat during live hours will get you a faster resolution than waiting for an email reply.

Online-only support

TC Game is a fully digital platform. All support is delivered via email and in-app chat, there is no physical office, branch, or walk-in location to visit. This means you get help from anywhere in India without travelling to a service centre, unlike traditional brick-and-mortar alternatives that operate only during limited weekday business hours.

Our team is reachable entirely online. Simply log in, tap Help & Support, and connect with us, fast, convenient, and available every day of the week.